Question 1

Is Lawraze built for solo attorneys and small firms?

Accepted Answer

Yes. Lawraze is designed for solo practices, boutique firms, and growing legal teams. You can scale users, matters, and permissions as your firm grows.

Question 2

What types of legal matters does Lawraze support?

Accepted Answer

Lawraze supports a wide range of practice areas including litigation, corporate, family law, real estate, and more. The platform is flexible enough to adapt to your firm's unique workflows.

Question 3

Can multiple team members use the same account?

Accepted Answer

Yes. You can invite team members, assign roles, and manage permissions so everyone has the right level of access.

Question 4

Is Lawraze available on mobile?

Accepted Answer

Yes. Lawraze is fully responsive and accessible on mobile browsers. A dedicated mobile app is on our roadmap.

Question 5

How secure is client data?

Accepted Answer

We use industry-standard security practices, including encryption in transit and at rest, role-based access, and detailed audit trails for sensitive data.

Question 6

Can I migrate my existing matters?

Accepted Answer

Yes. You can import client and matter data through supported templates. Our team can also help you map data during onboarding.

Question 7

Where is my data stored?

Accepted Answer

All data is stored in secure, SOC 2-compliant cloud infrastructure. You can request information about data residency options for your region.

Question 8

Can I export my data if I decide to leave?

Accepted Answer

Absolutely. You own your data. You can export all your matters, client records, and documents at any time in standard formats.

Question 9

Is there a free trial?

Accepted Answer

Yes. You can start with a free trial to explore features before choosing a plan.

Question 10

Does Lawraze support billing and time tracking?

Accepted Answer

Absolutely. Track billable time, generate invoices, and manage trust accounting workflows directly in the platform.

Question 11

Can I change my plan at any time?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

Question 12

Do you offer discounts for annual subscriptions?

Accepted Answer

Yes. Annual plans come with a discount compared to month-to-month billing. Contact our team to learn more about current pricing.

Question 13

What kind of support is available?

Accepted Answer

We provide in-app guides, email support, and optional onboarding sessions for your team.

Question 14

Is there a knowledge base or documentation?

Accepted Answer

Yes. We maintain a comprehensive help center with step-by-step guides, video tutorials, and best practice articles.

Question 15

Do you offer dedicated onboarding for new firms?

Accepted Answer

Yes. All new firms can access a guided onboarding session with our team to get set up quickly and confidently.

Question 16

How quickly does support respond?

Accepted Answer

Our support team typically responds within a few hours during business hours. Priority support is available on higher-tier plans.

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